Bring your passengers closer to your business and engage with them across all channels.
Deliver a Seamless Passenger Experience
Public transit agencies today need to provide an omni-channel approach and a broad range of communications to meet the needs of their passengers – from self-service to traditional voice calls. Our suite of communication products and services offers your customers multiple channels to interact with your agents through voice, chat, email, text, and video. Scalable in deployment, size, complexity and integration, our solutions ensure that your agency offers effortless customer interaction, whatever your budget.
Solutions for Public Transportation
Running a public transit system is a balancing act. It takes skill and planning to respect government mandates, wisely spend taxpayers’ money, and ensure rider and
It was Valentine’s Day, 2007, and a massive blizzard hit much of the Eastern United States. Everyone knows snow is not uncommon in New York. Usually,
One of the unintended cultural remnants of the Covid-19 pandemic is a greater acceptance of video as an effective medium for communications. Stranded and homebound business
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